Under direct supervision of the Human Resources Director, employees of this classification are expected to exercise a high degree of independence, initiative and professional expertise in the day-to-day management of the Human Resources Division.


  • Supervisory:  This position is responsible for completing performance evaluations for assigned Human Resources team members and makes hiring, disciplinary and termination recommendations to the Human Resources Director.  This position coordinates and oversees the work of assigned Human Resources team members.
  • Budgetary:  This job has partial responsibility for budgeting assisting with formulation and monitoring of the Human Resources Division budget.
  • Strategic Planning:  This job has partial responsibility for budgeting assisting with developing, implementing and managing long and short-term goals.
  • Policies/Procedures:  This job has responsibility for policies and procedures assisting with developing, implementing and interpreting.
  • Compliance:  This job has responsibility for following, ensuring compliance with, enforcing and interpreting Federal, State and Local laws, rules and regulations.
  • Responsibility for making recommendations and presentations, writing staff summaries, ensuring Performance Measures are met, and balancing needs with company’s adopted priorities and direction.


  • Provides excellent customer service to both internal and external customers.
  • Manages the day-to-day operations of multiple Human Resources functions.  
  • Participates and may advise Human Resources staff in the areas of classification, compensation, compliance, training, benefits, recruitment, employee relations and Human Resources Administration. 
  • Reviews and approves employee time sheets for accuracy before input into Payroll. 
  • Oversees quarterly and annual turnover reports.
  • Empowers employees to make independent decisions while providing guidance and support.
  • Serves as the Privacy Officer in the absence of the Human Resources Director. 
  • Communicates with employees at all levels of the organization.
  • Reviews employee hiring, background checks, promotions, demotions, suspensions, transfers, discharges and all disciplinary procedures and methods, and keeps the Human Resources Director advised.
  • Manages Performance Management system and oversees annual performance evaluation process
  • Advises and counsels employees and supervisors on personnel related matters.  Consults with the Human Resources Analyst and/or Human Resources Director regarding issues and assists in resolution.
  • Investigates and resolves citizen complaints that cannot be handled by other Human Resources staff.
  • Recommends and assists with modifications to personnel related policies and procedures.
  • Enters, updates and maintains information in databases and ensures they reflect accurate information.
  • Participates with other Human Resources staff in answering general questions related to HR policies, procedures and operations.
  • Research new programs, best practices, techniques and trends in the field of Human Resources Management and makes recommendations to the Human Resources Director.  
  • Establishes filing systems, prepares folders, records and files, and implements records management and retention practices for assigned Human Resources functions.
  • Prepares correspondence to employees, applicants and other 


  • Bachelor’s degree in Human Resources, Public or Business Administration, or related field, or five years of Human Resources experience.
  • Four years of experience in the areas of training and development, employee relations, talent acquisition, compensation and benefits administration, training, Human Resources information systems and records management.
  • Four years of progressively responsible supervisory or demonstrated leadership experience.
  • Or any combination of education, experience, and training equivalent to the above Minimum Requirements. 


  • Master’s Degree in Business Administration or a related field.


  • Must possess, or obtain upon employment, a valid driver’s license.
  • Regular attendance is an essential function of this job to ensure continuity.


  • Working knowledge of contemporary human resource principles and practices, especially the areas of training and development, employee relations, compensation and benefits, investigations, Human Resources information systems, and personnel policies, procedures and practices.
  • Working knowledge of federal, state and local laws and regulations governing Human Resources.
  • Principles of supervision, staff training and performance evaluations and management.
  • Ability to thoroughly learn and enforce the personnel ordinance, payroll procedures, and other policies and guidelines effecting personnel issues and administration.
  • Ability to effectively resolve operational and personnel problems.
  • Ability to research, prepare, and present comprehensive written and oral reports.
  • Ability to use good judgment and make difficult independent decisions without direct supervision.
  • Must possess good analytical, writing, interviewing, and statistical skills.
  • Demonstrated ability to utilize personal computers and software for personnel applications.
  • Knowledge of municipal organization, classification systems, and pay systems.
  • Demonstrated ability to maintain a high degree of organization, coordination and communication, with attention to detail and accuracy.