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Managing Workplace Conflicts To Create Better Workplaces: A HR Playbook.

March 31, 2021 @ 5:00 pm 6:30 pm

SHRM Nigeria


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Workplace Conflicts can be expensive, both in Man-hours spent on fomenting it and on resolving it, as it can be with the cost of outcomes with those conflicts turn destructive. One of the most comprehensive studies ever done on the issue of Workplace Conflicts (Workplace Conflicts and How Businesses Can Harness It To Thrive by CPP Inc in its Global Human Capital Report), found that employees spent approximately 2.1 hours per week involved in conflict, (defined as “any workplace disagreement that disrupts the flow of work“). That translated to over $300 billion in paid hours or the equivalent of nearly 400 million workdays. So conflict can be very expensive for our organizations.

This session will review Workplace Conflicts and make suggestions on what HR can do, especially when studies show that managers are generally averse to dealing with conflict and the causes of conflict in the workplace. The speakers will lay out a framework HR can implement to help their organizations harness the power of conflict by transforming destructive behavior into productive responses.

Speaker Bio: Kunle Falodun, Vice President, Distribution Africa for Sony Pictures Television.

Kunle Falodun is a Nigerian media expert who currently serves as Vice President Distribution Africa for Sony Pictures Television. Falodun is the first holder of this position following its creation in July 2017. In 2016, Falodun joined a media start up; Econet Media’s Kwese project where he was Head of Business Development. He spent a year at Kwese helping acquire or set up Free TV channels in 8 African countries. He also set up a network of affiliate broadcasters in 30 countries who were receiving Kwese’s premium sports content. He joined Optima Sports Management International (OSMI) in 2004 as Business Development Director and rose to the position of Managing Director before leaving the company.

Falodun graduated from the University of Ilorin with a Bachelor‘s degree in 1997 and completed an MBA with the University of Bradford in the United Kingdom.

Speaker Bio: Oliver Nnona, President, Society for Human Resources (SHRM) Nigeria

Oliver Nnona serves as the President for the Society for Human Resources (SHRM) Nigeria Member’s Form. As a business leader with cross industry experience leading work teams and project teams across multiple time zones Oliver has had extensive experience with Workplace Conflict and it business impact. In addition, he is certified to deliver workshops and coaching on the subject, complementing his extensive consulting and facilitation experience in commercial and soft-skills across the spectrums of Leadership, Team Work and Management Development.  Since 1998 he has taught Marketing & Sales at the Lagos Business School Pan Afican University He is currently the Chief Executive Officer of Profiliant and serves on the board of other for-profit and not-for-profit organizations. Oliver is a contributing Editor on Technology Marketing to 2 publications- and Technology Times, and he is also a member of the Harvard Business Review Advisory Council.

Moderator: Adora Ikwuemesi, Director at Kendor Consulting, and Author of “Change Your Career.”

Adora Ikwuemesi is a speaker, writer, and trusted advisor in the field of human resources management. I am the founder of Kendor Consulting, a Human Resources Management Consulting firm specializing in learning and development solutions. I am also the author of the self-help book, Change Your Career. She loves helping organizations succeed through people and she’s intrigued by the subject of Human Resources Management and the transformation it provides organizations who embrace it. I work closely with business leaders helping them align their people efforts to their vision and strategic plans. She has a Master’s degree in Management Information Systems from Cranfield University, UK, a Bachelor’s degree in Economics from the University of Reading, UK, and a Diploma in Psychology from Middlesex University, also in the UK. She is a certified Project Manager and an accredited Global Professional in Human Resources (GPHR).

Professional Development Credits.

  • Earn 2 SHRM PDCs for attending this webinar